Business Challenge

Incorporate emerging Agentic AI functionality into the new modern payroll platform UI.

Strategic Approach

Reduce cognitive load by automating frequent tasks, displaying alerts proactively, anticipating next steps and facilitating required actions.

Design Solution

Create concepts for 3 levels of UI incorporation: On-Demand, Integrated, and Agentic-Only.

Solution Features

On-Demand Agentic Experience

  • Available but secondary in main UI.

  • Requires user to manually initiate interaction.

  • Focused on simplifying frequent tasks.

Integrated Agentic Experience

  • Prominent persistent placement in main UI.

  • Proactive alerts based on known issues.

  • Focused on facilitating complex tasks and automating workflows.

Agentic-Only Experience

  • Dominant function in main UI.

  • Primary interaction shifts to review and approval.

  • Focused on situational awareness, offloading low-value tasks and predicting next actions.