• These flow diagrams are an example of the various types of diagrams I've created.

  • Typically produced to support design direction discussions around steps required within a service experience.

  • The diagram visualizes the end-to-end process and quantifies the interaction stages or steps.

  • Interaction click trees were created first to ensure all steps were accounted for before visual design began.

  • Visual mockups were created based on the interaction flow diagram to gain final approval from business partners: product development, marketing and legal.

Interaction Flow Diagram

Interaction Flow Mockup